Search Function

new2clocks

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The search function does not appear to be working today.

Has anyone else experienced this?

Regards.
 

bruce linde

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Tom McIntyre ... you around?

here's the error:

XFES\Elasticsearch\ConnectException: cURL error 7: Failed to connect to localhost port 9200: Connection refused (see libcurl - Error Codes) in src/addons/XFES/Elasticsearch/Api.php at line 390
  1. XFES\Elasticsearch\Api->request() in src/addons/XFES/Elasticsearch/Api.php at line 90
  2. XFES\Elasticsearch\Api->version() in src/addons/XFES/Elasticsearch/Api.php at line 107
  3. XFES\Elasticsearch\Api->majorVersion() in src/addons/XFES/Search/Source/Elasticsearch.php at line 230
  4. XFES\Search\Source\Elasticsearch->getDslFromQuery() in src/addons/SV/SearchImprovements/XFES/Search/Source/Elasticsearch.php at line 86
  5. SV\SearchImprovements\XFES\Search\Source\Elasticsearch->getDslFromQuery() insrc/addons/SV/ElasticSearchEssentials/XFES/Search/Source/Elasticsearch.php at line 183
  6. SV\ElasticSearchEssentials\XFES\Search\Source\Elasticsearch->getDslFromQuery() in src/addons/XFES/Search/Source/Elasticsearch.php at line 149
  7. XFES\Search\Source\Elasticsearch->search() in src/addons/SV/ElasticSearchEssentials/XFES/Search/Source/Elasticsearch.php at line 381
  8. SV\ElasticSearchEssentials\XFES\Search\Source\Elasticsearch->search() in src/XF/Search/Search.php at line 175
  9. XF\Search\Search->search() in src/XF/Repository/Search.php at line 34
  10. XF\Repository\Search->runSearch() in src/addons/SV/ElasticSearchEssentials/XF/Repository/Search.php at line 46
  11. SV\ElasticSearchEssentials\XF\Repository\Search->runSearch() in src/XF/Pub/Controller/Search.php at line 402
  12. XF\Pub\Controller\Search->runSearch() in src/XF/Pub/Controller/Search.php at line 113
  13. XF\Pub\Controller\Search->actionSearch() in src/addons/SV/SearchImprovements/XF/Pub/Controller/Search.php at line 55
  14. SV\SearchImprovements\XF\Pub\Controller\Search->actionSearch() in src/addons/SV/ElasticSearchEssentials/XF/Pub/Controller/Search.php at line234
  15. SV\ElasticSearchEssentials\XF\Pub\Controller\Search->actionSearch() in src/XF/Mvc/Dispatcher.php at line 350
  16. XF\Mvc\Dispatcher->dispatchClass() in src/XF/Mvc/Dispatcher.php at line 257
  17. XF\Mvc\Dispatcher->dispatchFromMatch() in src/XF/Mvc/Dispatcher.php at line 113
  18. XF\Mvc\Dispatcher->dispatchLoop() in src/XF/Mvc/Dispatcher.php at line 55
  19. XF\Mvc\Dispatcher->run() in src/XF/App.php at line 2191
  20. XF\App->run() in src/XF.php at line 391
  21. XF::runApp() in index.php at line 20
 

bruce linde

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just spoke with tom.... he''ll try to get to it today...
 

Tom McIntyre

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I posted a service request to XenForo but they will not likely be able to help. The advanced search is based on ElasticSearch being installed on the system and they assume that your site manager knows how to do that.

I thought I had the instructions handy here but cannot find them right now.

I disabled the advanced search and rebuilt the standard search index. The primary difference is speed, but some features are also disabled. I will tun the Advanced Search back on when we sort out the installation problem.
 
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new2clocks

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I posted a service request to XenForo but they will not likely be able to help. The advanced search is based on ElasticSearch being installed on the system and they assume that your site manager knows how to do that.

I thought I had the instructions handy here but cannot find them right now.

I disabled the advanced search and rebuilt the standard search index. The primary difference is speed, but some features are also disabled. I will tun the Advanced Search back on when we short out the installation problem.
Thanks, Tom.
 

Tom McIntyre

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There is a persistent problem that our basic server software that manages system upgrades does not properly manage the Elasticsearch updates.

I have not yet found anyone who knows how to make the (PHP-FPM) updates automatic. I have done the last two updates manually. I received a notice that the automatic process had not occurred yesterday, which I think means one was available but not installed.
 

bruce linde

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same error as last time... i assume Tom McIntyre is wrapped up in national convention stuff... please use google for now... just add 'site:mb.nawcc.org' to your search times, i.e.

new2clocks pinwheel site:mb.nawcc.org

thx!



XFES\Elasticsearch\ConnectException: cURL error 7: Failed to connect to localhost port 9200: Connection refused (see libcurl - Error Codes) in src/addons/XFES/Elasticsearch/Api.php at line 390
  1. XFES\Elasticsearch\Api->request() in src/addons/XFES/Elasticsearch/Api.php at line 90
  2. XFES\Elasticsearch\Api->version() in src/addons/XFES/Elasticsearch/Api.php at line 107
  3. XFES\Elasticsearch\Api->majorVersion() in src/addons/XFES/Search/Source/Elasticsearch.php at line 230
  4. XFES\Search\Source\Elasticsearch->getDslFromQuery() in src/addons/SV/SearchImprovements/XFES/Search/Source/Elasticsearch.php at line 86
  5. SV\SearchImprovements\XFES\Search\Source\Elasticsearch->getDslFromQuery() insrc/addons/SV/ElasticSearchEssentials/XFES/Search/Source/Elasticsearch.php at line 183
  6. SV\ElasticSearchEssentials\XFES\Search\Source\Elasticsearch->getDslFromQuery() in src/addons/XFES/Search/Source/Elasticsearch.php at line 149
  7. XFES\Search\Source\Elasticsearch->search() in src/addons/SV/ElasticSearchEssentials/XFES/Search/Source/Elasticsearch.php at line 381
  8. SV\ElasticSearchEssentials\XFES\Search\Source\Elasticsearch->search() in src/XF/Search/Search.php at line 175
  9. XF\Search\Search->search() in src/XF/Repository/Search.php at line 34
  10. XF\Repository\Search->runSearch() in src/addons/SV/ElasticSearchEssentials/XF/Repository/Search.php at line 46
  11. SV\ElasticSearchEssentials\XF\Repository\Search->runSearch() in src/XF/Pub/Controller/Search.php at line 402
  12. XF\Pub\Controller\Search->runSearch() in src/XF/Pub/Controller/Search.php at line 113
  13. XF\Pub\Controller\Search->actionSearch() in src/addons/SV/SearchImprovements/XF/Pub/Controller/Search.php at line 55
  14. SV\SearchImprovements\XF\Pub\Controller\Search->actionSearch() in src/addons/SV/ElasticSearchEssentials/XF/Pub/Controller/Search.phpat line 234
  15. SV\ElasticSearchEssentials\XF\Pub\Controller\Search->actionSearch() in src/XF/Mvc/Dispatcher.php at line 350
  16. XF\Mvc\Dispatcher->dispatchClass() in src/XF/Mvc/Dispatcher.php at line 257
  17. XF\Mvc\Dispatcher->dispatchFromMatch() in src/XF/Mvc/Dispatcher.php at line 113
  18. XF\Mvc\Dispatcher->dispatchLoop() in src/XF/Mvc/Dispatcher.php at line 55
  19. XF\Mvc\Dispatcher->run() in src/XF/App.php at line 2191
  20. XF\App->run() in src/XF.php at line 391
  21. XF::runApp() in index.php at line 20
 
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Tom McIntyre

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I tried to replicate the last install using the directions I had but the process times out fetching one of the files from elasticsearch.co.

I will try to look at just disabling advanced search and falling back to the SQL full text search.

Elastic offers a cloud based search engine, so we might explore that since we cannot seem to keep our local elasticsearch alive on Centos.
 

Tom McIntyre

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The advanced search is disabled and the index for the standard search facility is rebuilding. It will take a few hours to complete.

It is now noon on Sunday, July 11th, 2021. :)
 

bruce linde

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i did find this at stackoverlow:

By default it should bind to all local addresses. So, assuming you don't have a network layer issue with firewalls, the only ES setting I can think to check is network.bind_host and make sure it is either not set or is set to 0.0.0.0 or ::0 or to the correct IP address for your network. Update: per comments in ES 2.3 you should set network.host instead.

also found this:

in /etc/default/elasticsearch, make sure these are un-commented:

START_DAEMON=true
ES_USER=elasticsearch
ES_GROUP=elasticsearch
LOG_DIR=/var/log/elasticsearch
DATA_DIR=/var/lib/elasticsearch
WORK_DIR=/tmp/elasticsearch
CONF_DIR=/etc/elasticsearch
CONF_FILE=/etc/elasticsearch/elasticsearch.yml
RESTART_ON_UPGRADE=true

make sure /var/lib/elasticsearch is owned by elasticsearch user:

chown -R elasticsearch:elasticsearch /var/lib/elasticsearch/
 

Tom McIntyre

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I have not had time to work on it.

It needs a bit more understanding of how WHM/cPanel manages updates with Java applications. Currently our cPanel installation disables the Elasticsearch on each update. I do not know enough about the repositories to debug the behavior.
 

Tom McIntyre

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The Elasticsearch advanced search facility is now reinstalled and the search index has been rebuilt.

I will try to keep better notes of how it was done in case the situation arises again.
 

John Matthews

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Tom

Unless there is a blatant application software problem, I suspect the slow response and search function problems could be a symptom of an underlying system resource or failing hardware problem.

Are there sufficient system resources available to deal with hungry search routines?

How much system headroom is available during periods of heavy use?

Do the technical staff who provide support for the hardware and operating system have any thoughts?

John
 

Tom McIntyre

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The main site is hosted and monitored by EZSolutions. We do not have that kind of support on any of our in house hardware. Seth Huber responds to failures and uses local consultants to respond.

I am in conversation with out primary forum software supplier about other service models, but it is a complex system for them to quote. I should know what is available in a week or so.
 

John Matthews

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Tom - does Seth have access to a system data?

Do we have any data on network or system performance - what routine data to EZSolutions provide?

John
 

Tom McIntyre

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I do not hve any scheduled regular communications with EZSolutions. To the best of my knowledge we do not have anyone doing system performance analysis on any of our systems.

EZSoltuions operate www.nawcc.org as a service for us. I do not think any monitoring information except up time is part of that contract but I do not know.

Seth is our only I.T. emloyee, but Kevin is still working part time. I do not believe either Seth or Kevin have any experience in Systems Analysis.

I look at the web stats on the Forum system when we are seeing unusual behavior, but it needs to be pretty unusual for me to recognize a problem.
 

rmarkowitz1_cee4a1

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I do not hve any scheduled regular communications with EZSolutions. To the best of my knowledge we do not have anyone doing system performance analysis on any of our systems.

EZSoltuions operate www.nawcc.org as a service for us. I do not think any monitoring information except up time is part of that contract but I do not know.

Seth is our only I.T. emloyee, but Kevin is still working part time. I do not believe either Seth or Kevin have any experience in Systems Analysis.

I look at the web stats on the Forum system when we are seeing unusual behavior, but it needs to be pretty unusual for me to recognize a problem.
What about the problem with the search function??

RM
 

John Matthews

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I do not hve any scheduled regular communications with EZSolutions. To the best of my knowledge we do not have anyone doing system performance analysis on any of our systems.

EZSoltuions operate www.nawcc.org as a service for us. I do not think any monitoring information except up time is part of that contract but I do not know.
Tom

I would have someone check the scope of the contract.

While the current problems may not be in their area of responsibility, EZSolutions will surely be monitoring the performance of the system and the service they provide. I would be surprised if there were not clauses in the contract relating to performance, downtime and recovery. Normally, service contracts include a requirement of the service provider to monthly service reports. If reports are not included in the contract, I would certainly ask whether they can have information they can share that might throw light on the slow performance and at contract renewal, I would look to have monthly performance included and real time alerts of significant events.

John
 

Tom McIntyre

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John, EZSolutions only has responsibility for the www.nawcc.org system. They have no responsibility for net.nawcc.org or mb.nawcc.org.

We have had a few minor glitches with their WordPress based system that they have corrected quickly.

The publication archives and databases of historical information are provided by the doc.nawcc.org server that is maintained by the staff in Columbia. Since it is essentially a static resource we have not had any serious problems with it. The current absence of access to the bulletins and the historic databases is due to a failure of the system connections between the NAWCC School Facility and the Museum and offices facility across the street. We are awaiting some hardware to address that problem.

There are many more elements to bringing our computer resources up to the level I would like, but I am at the limit of my personal resources at this time.
 

John Matthews

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EZSolutions only has responsibility for the www.nawcc.org system. They have no responsibility for net.nawcc.org or mb.nawcc.org.
Tom - sorry to be persistent.

Who has the responsibility for the hardware (servers and network infrastructure) and operating system upon which the forum and any other software in support of net.nawcc.org or mb nawcc.org runs?
John
 

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What about the problem with the search function??

RM
I am in communication with two independent resources that may be able to address that problem.

One possibility is to hire a consultant from the XenForo community to provide SysAdmin services for our mb.nawcc.org server in Columbia.

The other possibility is to have the vendor of our forum design and many of the features provide a managed server for us and take over the maintenance of mb.nawcc.org similar to the services currently provided by EZSolutions on www.nawcc.org.

I am focused on the second alternative at the moment because it would be provided by a business rather than an individual which seems safer to me. However, the individual is one of the leaders of the XenForo independent developers is very competent
 

Tom McIntyre

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Tom - sorry to be persistent.

Who has the responsibility for the hardware (servers and network infrastructure) and operating system upon which the forum and any other software in support of net.nawcc.org or mb nawcc.org runs?
John
Seth Huber, Kevin Osbone and me. I do not count since I am a volunteer and cannot be disciplined. :)
 

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It was turned off last night when I was directed to do so by management.

Elasticsearch is strategically important in my opinion, but it is not critical to the day to day functions of the forum.

We will lose all the features that make use of it such as the various autocomplete functions that do lookups in the post information.
 

PatH

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Search is working now.

Maybe it just needed to be turned off and on?:)
 

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It is running in low tech mode and some of the functions where it supplies information to other features than simple search are not available.
 

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Search is working now.

Maybe it just needed to be turned off and on?:)

It is up and running in a sort of a fashion Pat, it will not go back any further then 9 pages of results regardless of what dates I use in the advanced search function. So it appears to be severely limited in its use, I think from memory I had questions about this 6 months ago that I asked:(
 

Bila

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It is running in low tech mode and some of the functions where it supplies information to other features than simple search are not available.

I think it has more problems then what you think Tom, goes back only 9 pages of results regardless of using the simple or advanced functions input, something appears to be in need of a major overhaul/upgrade:(
 

Tom McIntyre

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At the moment our outside consultants cannot see our system at the system level, so it is difficult to get very much.
 

Tom McIntyre

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I think it has more problems then what you think Tom, goes back only 9 pages of results regardless of using the simple or advanced functions input, something appears to be in need of a major overhaul/upgrade:(
Our preferred search tool is Elasticsearch, which uses a different "non-SQL database." We do not normally use the search facility that is currently running, but our systems problems are preventing the use of Elasticsearch. If you are interested in that sort of thing a Google search of Elasticsearch, or its underlying database Lucene, will tell you more.

Elasticsearch is very fast and has essentially unlimited expandability. I am hoping we can get familiar enough with it that we can expand its search capabilities to include all the NAWCC data including Watch & Clock Bulletins and factory records as well as shop records, etc.
 

John Matthews

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At the moment our outside consultants cannot see our system at the system level, so it is difficult to get very much.
Tom - this, and other statements made here and in the slow performance thread, give me cause for concern.

Please correct me if I am mistaken in any of these statements:
  • across all the systems that support NAWCC there is no data on system capacity - what the system is capable of processing
  • across all the systems that support NAWCC there is no data on network capacity - what load the network is able to carry
  • across the system there is no systematic system performance monitoring to determine processing headroom
  • across the system there is no systematic network performance monitoring to determine network traffic headroom
  • we have a contract that apparently does not require the system provider to provide regular system reports
  • software development is continuing without knowledge of the headroom in the system and network capacity
As you infer, if the application software consultants do not have access to system data and therefore cannot identify the state of the system when the application fails, then if the problem is with the system, or is system specific (i.e. the nature of our system infrastructure), they will have great difficulty analyzing the problem and will be unable to find a resolution.

From my systems background I would suggest that if there are system or network failures and/or slow response, that are possibly associated with periods of high demand on the system (processor intensive searches or system/application background processes on a 24x7 system, application malfunction), then you need analyze the system data at the time of the events. This is the only way to identify and resolve problems that are system rather than solely application based.

John
 
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Tom McIntyre

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John,

We have had a hardware failure that has interrupted communication between our two internal system rooms. That is the reason we have not been able to get the assistance we need. The broken hardware like all broken computer hardware in the world is taking a long time to repair due to a worldwide shortage of integrated circuits. We have been told the hardware we need will arrive on October 26th.

Our current problems are not likely related to an absence of system statistics monitoring of either the newtwork or the system elements.

30 years ago I was very involved with large system stability and performance. Those issues have largely passed to the "cloud" or various service companies that provide system software services on-line. AWS, Azure, Digital Ocean and others provide incremental services on demand and take care of all the back end issues. It is very rare for those operating in that environment to need to be concerned with system issues.

The NAWCC entered this arena when we migrated from our original AS400 RPG II system to more modern servers. At that time the Forums were hosted by the software developer and when we made the decision to archive all our content and try to put as mch as possible on-line our storage needs grew very quickly.

Online storage from service providers was very expensive at that time and we were quickly priced out of our original plan. The solution was to bring our servers in-house.

That decision served us well for at least 10 years, but in the meantime the cost of online storage has plummeted and the cloud service providers are much more cost effective than our current model.

We would have moved through this tight spot with no significant difficulties, in my opinion, except that we ran into serious management problems in Columbia and with the concurrent world wide pandemic we have had a hard time coordinating our needs with our abilities.

I still think we are moving in the right direction. Our needs for outside help have to be paid for and so far funds have been found. The hardware should be fixed soon and we can get help sorting out the current issues.

One point of clarification in your listing above. We actually have three independent systems performing out major functions. EZSolutions is available to assist with management level issues and decisions and our OAC uses them to address possible solutions to problems. On the other hand they have no capability of directly managing other than the "main site" which is running WordPress and presents our Columbia Campus to the world.

Our membership managment system with iMIS is beyond their service model and uses a support contract from the vendor and a local consulting firm to address problems and needs as they arise.

The Forums are not supported by either of those companies and I have been providing technical management with the help of the XenForo community that is itself an instance of a XenForo community like ours and the vendor that I selected to do the original design and depoloyment following our migration to this platform from the previous vBulletin software.

The NAWCC decided in 2019 to coordinate the user interface to our three indepndent systems to make them appear to be a single system to visitors. The only way to really tell there are three separate systems is to look at the address field at the top of one's browser window. That sleight of hand should not be confused with merged management.
 

John Matthews

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Tom - thank you for taking the time respond.

Bottom line if you do not have systems & network performance data you cannot identify existing or predict potential problems in those areas.

John
 

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Not sure if this should be added here or in its own thread. It involves searching and results. I tried a search with the terms "Waterbury regulator 70". I got back a caution that the "70" was left out of the search because it was too common, etc. The attachment shows what was returned. I notice that in a few hits, "70" was highlighted as if it was part of the search. So, which is it...did "70" actually get included in the search terms?

Kurt

Waterbury70.jpg
 

Tom McIntyre

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I believe the highlight and the order of your results are affected by the number but it is not used in the retrieval in the current simple search facility.
 

Tom McIntyre

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I just attempted to find a Bulletin PDF which is on our docs.nawcc.org server and it is not available. I do not know why. I was told the hardware had been repaired.
 

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