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Poll: Who is your favorite dial refinisher and why?

Who is your favorite dial refinisher?

  • International Dial

    Votes: 7 77.8%
  • Kirk Dial of Seattle

    Votes: 1 11.1%
  • Eagle dial

    Votes: 0 0.0%
  • Southwest Jewel

    Votes: 1 11.1%
  • Kirk-Rich Dial

    Votes: 0 0.0%
  • Kirk of Georgia

    Votes: 0 0.0%
  • Kirk of Pennsylvania

    Votes: 0 0.0%

  • Total voters
    9
  • Poll closed .

sderek

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Jan 8, 2009
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Who is your favorite dial refinisher and why?

I know of 4.

Eagle dial in Philadelphia
International dial in Ohio
Kirk dial in Washington state
Southwest Jewel in Texas

I've used International dial for many years. Their prices are reasonable and they have good customer service. I've never tried anyone else.
I'll leave the poll open for 30 days, and then post the results.
 

doug sinclair

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Aug 27, 2000
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I recently changed from the dial finisher I had used for decades. Their work was exceptional, and I was always pleased with the result. They recently sold out, and the new outfit does crummy work, and their prices are up. I wrote a letter to the outfit several months ago, expressing my dissatisfaction, and they have not condescended to reply. No names mentioned, but they are not located in the US ;)! I currently have a dial at Kirk Dial of Seattle (Kent, Wash., actually). My dial should be back in the next couple weeks, and I'll report at that time.
 

mrbill

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Jun 5, 2006
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It's very hard to beat Southwest Jewel which is going by the name of
"Dials & Watches" Same address. Especially if you need "Rolex Dials" their specialty !
 

Cary Hurt

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Dec 16, 2005
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sderek;506553 said:
I was just made aware of another dial refinisher.
Kirk Rich in California.
Could this be added to the poll by the moderator?
Done.

I've used all of these companies with the exception of Southwest Jewel. I've also used Kirk of Pennsylvania and Kirk of Georgia, Some I use for specific things, others I won't use any longer. Some are too expensive for most of the watches for which I would refinish a dial.

Have fun with the poll.
 

Cary Hurt

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Dec 16, 2005
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I use different companies for different dials. I've had enough done that I have developed favorites based upon what I perceive as their strengths and weaknesses.

International is reliable and relatively inexpensive. Their web based services are very convenient. They are not always consistent, and there are some dials that I don't like the way they choose to do them.

Eagle is more old school, and on some dials they are far and away the best. There are others where their version is not what I want. They are also slower, but less expensive.

Kirk Atlanta, and Kirk Pennsylvania are both good with some dials, but have not been as consistent as in the past. They are also a bit more expensive, so I tend to use them less often. Kirk-Rich of California is quite good, but they are quite costly as well. I have used them mainly for high grade watches.

I am aware of a couple of European companies that are very expensive, but can replicate anything, and you can't tell it's not the original finish. At least I can't.
 

Steven Mercer

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Nov 24, 2001
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sderek

I have not used their services for any my own dials but my boss wanted the dial on his Omega pocket watch repaired.

Here are before and after pictures of the dial. You can make your own judgement on the quality of the repair. Personally I do not like the glossy finish on the dial after the repair. 76376.jpg 76377.jpg
 

sderek

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Steven Mercer;507197 said:
sderek

I have not used their services for any my own dials but my boss wanted the dial on his Omega pocket watch repaired.

Here are before and after pictures of the dial. You can make your own judgement on the quality of the repair. Personally I do not like the glossy finish on the dial after the repair.

Wow! Is that a porcelain (or enamel) dial? I didn't realize there was anyone repairing those.
 

sderek

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I'm just trying to keep the poll at the top of the list of topics in this category. I notice there are only about 6 people who have voted and/or commented. This poll will run for a month... I may "bump" it a few more times, just to keep it near the top.
 

Weight Driven

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May 24, 2004
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I've used Kirk Dial LA and International. Both are ok but not great. One time I got back an Omega Constellation dial with two stars on the dial except the normal one from International but other times they have been ok. There is one in Germany I would like to try and knowing the Germans the quality would be excellent. I believe they are Causemann-Zifferblatter.de. Have not tried them but could be pricey but I feel the quality would be very good, at least.
 

shagslayer

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Nov 28, 2010
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what would be the cheepest cost to do this

1.
https://mb.nawcc.org/ View attachment 3864

switch the guts out of these watches so i have the black case on purple dial.

2.

have the dial painted with my college symbol and brand changed to Swiss army like this. .. the watch is not designed yet just rough draft. how much in dollars could i get it done for cheapest?

https://mb.nawcc.org/

if you think what I'm suggesting is total y stupid don't refrain from telling me, i'm not a pro like you guys, I'm just a guy who had a swiss army watch for a wile along time ago and loved it, and wanted another one but couldn't find one that didn't say victornox on it. now i want to have one with my fav colors and regular Swiss Army brand : ) any ideas / advice is welcome

also call me crazy but i have a really cool pen called the rotring 600 trio View attachment 3865 its 2 pens and a pencil in one. and I'm working on about 8 differnt degree's and the first one is Drafting and Design and I like Rotring pens so i'm going to end up having buying everything that i need for drafting rotring brand, and i wanted a rotring watch, after a long hard search LOL i found one and OMG ! its like a 3 dollar watch free shipping lol peace of garbage... but the pens were made in germany like this one untill sanford american company bought them out and continues the brand in a much more practical way such as not useing solid brass like this pen instead just substitute with plastic... bleh but at least my pen rocks : ) i bought it for 60 10 years ago and now its valued at around 250, but i wore it out and its in the waterman and something repair shop i'm awaiting how much its going to be for repair.

rotring's trademark is the red ring so i definitly want to incorporate that into the watch, as i did in the drawing. i would go with a black dial but i find black dials too depressing, purple is my fav color so thats why i went with that, idk if its clashing being red and purple lol, any advice would be much appreciated thanks in advance.
 
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sderek

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shagslayer, If you were to take the dial off yourself and send it to International dial, they would probably charge $40-$60 to do the work (just my best guess). If you had to send it to someone and have them take the dial off, you would probably double the cost. Again, this is just my best guess. Anyone else care to chime in?
 

shagslayer

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Nov 28, 2010
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sderek;510556 said:
shagslayer, If you were to take the dial off yourself and send it to International dial, they would probably charge $40-$60 to do the work (just my best guess). If you had to send it to someone and have them take the dial off, you would probably double the cost. Again, this is just my best guess. Anyone else care to chime in?
is swiss legend a good brand ( do you think swiss legeond would be able to send me the watch the way i want it " black case purple dial " ?) is there a german watch comprable to this one? how hard would it be to take it apart myself? ( what tools would i need )
 
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doug sinclair

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Aug 27, 2000
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I mentioned this one in this thread some weeks ago. At the time I was waiting for the dial to come back after a trip to Kirk Dial of Seattle (now Kent, Wash.). I have washed my hands of the outfit I have used for 20 years (not a US company). I am delighted with the result. 77425.jpg
 

bbwatch

Registered User
Dec 25, 2002
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I've used Eagle in Philly twice with good results both on a three color 12s pocket watch and on a couple of wristwatches. Do they have a website? I've forgotten their address and phone number. If anyone can supply, it would be greatly appreciated.

Thanks,

Barry B
 

sderek

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Jan 8, 2009
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bbwatch;510612 said:
I've used Eagle in Philly twice with good results both on a three color 12s pocket watch and on a couple of wristwatches. Do they have a website? I've forgotten their address and phone number. If anyone can supply, it would be greatly appreciated.

Thanks,

Barry B
I did a quick search on google and found this: Eagle Dial, 132 S 8th St
Philadelphia PA
(215) 925-7423
 

sderek

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shagslayer;510557 said:
is swiss legend a good brand ( do you think swiss legeond would be able to send me the watch the way i want it " black case purple dial " ?) is there a german watch comprable to this one? how hard would it be to take it apart myself? ( what tools would i need )
shagslayer,
I don't know anything about swiss legend or comparible german brands. I'm not sure if I'd recommend tackling removing the dial if you don't have any experience. You could get some junk watches to practice on. You'll need some quality screwdrivers and maybe a special tool to open the watchcase.
I like jules borel for watch tools.
 

sderek

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Jan 8, 2009
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I forgot to mention a hand remover and something to protect the dial. I also use a special tool to replace the hands, to prevent scratches.
 

sderek

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I just found another dial refinisher advertised in the NAWCC's Mart. American Dial - they're in Keller, TX. They advertise they specialize in Rolex and diamond dials. www.americandial.com I've never used them... I just happened to see their advertisement.
 

Goodguy2

Registered User
Nov 30, 2010
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Has anyone ever used The Dial house in Dallas Georgia? This is the second time I've used them and the dials where great and they sent me a before and after picture.
 

Scottie-TX

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Apr 6, 2004
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SHAG, I have deleted three of your recent posts for content - language - and value - none.
Please watch your language and keep you comments on track.
Also; Also please find a more appropriate signature. The two huge flags are only distracting - not relative to your replies. .
 
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Hudson777

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Oct 2, 2008
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Has anyone ever had an art deco era dial refinished by International Dial which was missing one of the solid gold numerals? Is there any company which remakes them? Or maybe I should ask if any of the companies listed in the above poll specialize in dials with gold numerals?
 

Hudson777

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Oct 2, 2008
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Yes, I asked them. They said they take them off of existing watches--if they have a match. I wonder if anyone out there is making them new?
 

burnz

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Jan 24, 2006
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I ask before but will try again.

Does anyone have any current info or contact info on Kirk dial of Georgia?

I should have added (for poll purposes) that I have used them several times a while back with good results.
 

Cary Hurt

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Dec 16, 2005
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Kirk Dial of Georgia
PO Box 1907
Woodstock, GA 30188
 

Tom Diss

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Hate to resurrect an old thread, but I had to comment. I voted for International Dial when the poll was running and it is the only company I've used for about 10 years now and I've always recommended them, but no longer. Their quality has declined, their prices have increased, and their turnaround times are no longer acceptable to me. What used to take several weeks has now stretched into several months.

For example, I sent them a very hard to find dial in Nov. 2010. It was one they didn't have the die for, so I OK'd them to make one ($100 cost). They said it would be 8-10 weeks to get my restored dial back to me. It was "completed" ($133 total) about 6 weeks ago, but the minute track didn't print all the way around and Robert Miller (the owner) was going to redo it. Still not done. I think 9 months is unreasonable. So I'm looking for a new refinisher. Has anyone got additional comments about who you've used since the poll closed?
 

sderek

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Thanks for bringing this up, Tom. I've noticed problems with International dial lately, also. I'd also love to hear some alternatives. Doug Sinclair seems happy with Kirk dial in Kent, Washington.
 

watchwldr940

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Nov 26, 2008
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I am having the exact same issue regarding the turnaround on a dial that requires custom work. They list it as arriving the first week in May, but that is when they entered it into their system, since it was mailed a little earlier than that. I have phoned them numerous times and have been told that since it is a special order, it would take longer as only the owner (Mr. Miller) handles this type of work.I understand this, but it has now dragged on quite a while. And there is one other thing. The dial was actually listed as being completed, but the photo they put up on the website clearly showed that the minute track was off. Had I not seen this I would have had a very unhappy customer. When I rejected it, they agreed 100% with my assessment and that is when they explained the challenges involved with my particular dial. I am concerned about the fact that they originally were going to send it out without checking it first. They also have a normal, run of the mill dial I sent in about a month ago, where this type of job used to be 10 days to 2 week, at most.
I had a chance to visit them about a year ago and was impressed with the setup. Their stock of die plates is incredible and the process is fascinating. I can't say what the cause of the delay is, but hopefully they'll get things squared away and be able to reduce their turnaround time soon.
 

Tom Diss

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Tom Diss;581875 said:
Hate to resurrect an old thread, but I had to comment. I voted for International Dial when the poll was running and it is the only company I've used for about 10 years now and I've always recommended them, but no longer. Their quality has declined, their prices have increased, and their turnaround times are no longer acceptable to me. What used to take several weeks has now stretched into several months.

For example, I sent them a very hard to find dial in Nov. 2010. It was one they didn't have the die for, so I OK'd them to make one ($100 cost). They said it would be 8-10 weeks to get my restored dial back to me. It was "completed" ($133 total) about 6 weeks ago, but the minute track didn't print all the way around and Robert Miller (the owner) was going to redo it. Still not done. I think 9 months is unreasonable. So I'm looking for a new refinisher. Has anyone got additional comments about who you've used since the poll closed?
Update:
About 6-8 weeks ago I received the dial mentioned above and the quality was outstanding at a reasonable cost of $33 (excluding the price of having a new die for it made). Also, I was having an issue with a Hamilton Ross dial subsecond track misalignment, and that has also been resolved and now looks great. Until today, I didn't know that Rob re-made the die plate, so all future Ross dials should be aligned. I wouldn't have complained online about the delay on this one had he communicated this information to me. There is enough satisfaction that I sent two additional dials to ID early last week.

Also, during my discussion with Rob today, he would like to be made aware of any complaints prior to posting issues with the company on the internet. It's not an unreasonable request. On the other hand, it's also reasonable for customers to expect a response within a business day or early the following day. Had this been the case, my complaints would not have been posted on several watch forums, as there had been a number of instances when I got no response to email inquiries (my main communication method and also the easiest) or anyone to answer the phone, both of which are extremely frustrating to customers.

At any rate, we'll see how these dials turn out. I'll let you know...
 

John Cash

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Aug 8, 2011
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what do you mean by dial refinisher?? do they fix hairlines etc?? and what would be a GENERAL price range (not from one individual but jsut across the board) for such services? thanks
 

sderek

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A dial refinisher repairs and restores dials.

I know of only one company that repairs enamel dials: Advance Clock Service in Cary, N.C. http://www.dialrepair.com/ . The cost is $250 and up and there is a 6 month turnaround time. It appears they can repair hairlines. But, there are ways to make them almost invisible using bleach or denture cleaner. You should be able to find detailed instructions by performing a search.
If you need a metal dial refinished, the prices are about $20 and up.
 
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John Cash

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so these companies you are talking about here restore and repair porcelain dials:???::???::???::???: what sort of cost range do such repairs have??
 

ben_hutcherson

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John Cash;610661 said:
so these companies you are talking about here restore and repair porcelain dials:???::???::???::???: what sort of cost range do such repairs have??
Most dial refinishers by and large only handle metal dials.

I've seen enamel dial repairs where the top layer of porcelain is ground down, and the markings repainted. These look AWFUL-nothing like an original.

By and large, if you have an enamel dial with hairlines, it's best to get what you can out by soaking(I use simple green). Chips are best left alone, or if really bad can by fixed with dial wax. Doing this can make an ugly dial presentable, and will likely look far better than any "restoration" effort.
 

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