I just moved here and have 2 cuckoo clocks. They’re about 12 years old but barely used. They were run before I moved and everything’s was working fine. One clock is fine, the other upon opening out of the box it came in with all the clips for the bellows installed etc does not close the cuckoo door when it’s done. It will cuckoo and then the door stays open. I checked and the wire is under the tail. Makes no sense. Was working. I removed the hands(wooden) now the hour Hand is loose. Is that supposed to be glued on? It looks like glue remnant on the back of the hand. What do I use? Is there a simple fix for the cuckoo door not closing? I don’t think it’s serious. Nothing looks bent or broken and it was packed properly with all the parts in the styrofoam it was supposed to be in. If not, who knows what there doing up this way? The movement still looks brand new.