Hello All, I have a new Howard Miller Eisenhower Presidential Grandfather clock. Love the case and inlaid woods, but I am not a fan of the chime sound. I also have a Howard Miller grandmother clock (ca. 1971) with Westminster chime. The tone of that one is rich. When the new clock chimes, no matter which of the 3 that is selected, the tone of the chime rods is harsh and tinny. I compared it to the recordings of actual factory chimes on HM's website, and they are identical. I read somewhere else on the site that a little bit of painter's tape on the part of the rods where the hammers strike will mellow the sound. I'm afraid to get any adhesives on the rods unless I KNOW that it won't damage them. I also heard differing opinions about leather vs. the factory plastic hammer tips. Any ideas? I don't want to change the volume of the chime, just the quality of the chime so it's not akin to a screeching cat <g> Any advise is appreciated. Jeff S.