Help Feedback on reporting a post.

Discussion in 'Message Board Help & Notices' started by Kevin W., Feb 12, 2020.

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  1. Kevin W.

    Kevin W. Registered User
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    I recently about a day ago i think. Reported a posting. Would be nice if a mod could give feed back.That way the person would remember why they posted and would feel like someone did actually read what they reported. Thanks.
     
  2. Jim Haney

    Jim Haney Registered User
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    Yes, This is a sore-spot for most and can be corrected simply by requiring any Reported Post to be answered.

    I thought it was MB policy. I always did it when I was a Mod.
     
  3. Dave Coatsworth

    Dave Coatsworth Forums Administrator
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    It is generally MB policy. However, if the requested action was taken and it is obvious, a response is not always given. Secondly, understand that all actions are not immediate. Sometimes discussion is required and that can take time. Understand that we are just volunteers here and are not available 24/7.

    If the requested action is not taken, you should always get a response with the reason. But, again, please give us some time to issue that response.

    In your case, Kevin, the requested action was taken on the post you reported yesterday. You should be able to see that.
     
  4. shutterbug

    shutterbug Moderator
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    Actually, Nothing was done with the original post because the OP started another thread in the electric forum after you mentioned that's where it belonged, Kevin ;)
    Nothing really wrong with it being both places.
     
  5. Jim Haney

    Jim Haney Registered User
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    That would be why Kevin is asking the question. If that was the action taken, why not let him know,so that, he knows someone looked at it?
     
  6. Dave Coatsworth

    Dave Coatsworth Forums Administrator
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    Kevin wasn't clear on what report he's talking about. (He's reported a few in the last couple of days.) If there was one where no action was taken then, yes, he should have received a response indicating why. Our bad and I apologize.
     
  7. Kevin W.

    Kevin W. Registered User
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    I was meaning reports in general, i cant remember every post and be expected to go look and see if it was taken cared of. I understand the mods are volunteers. Thanks for the replies. It would be a god thing is a automated system of some type did this. Then it would be taken cared of soon as it happens.
     
  8. shutterbug

    shutterbug Moderator
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    When action is taken on a report, a report is generated that goes back to the original poster with the option to include all participants. It's the ones where no action was taken that seems to be the problem. We'll keep that in mind.
     
  9. Kevin W.

    Kevin W. Registered User
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    I was wondering if there was a record, of who reports what and what reason? I reported a posting, and i dont believe i got any feed back on it. Steven answered me and i sent him a message earlier about it.
     
  10. Tom McIntyre

    Tom McIntyre Technical Admin
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    When a user reports a post it creates a thread in the Reported Post Forum that is only visible to admins and moderators. All of the reports are there. In addition, if a report results in a post being removed from view, it is moved to another hidden forum, so the record is preserved. Sometimes such posts are edited in consultation with the OP and returned to the original thread.
     
  11. Dave Coatsworth

    Dave Coatsworth Forums Administrator
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    Kevin, if you are going to report posts and have a need to know how they were resolved, then you accept some responsibility here. I think you are being a bit unreasonable to expect us volunteers to do your bookkeeping for you. The information is there for you to see.
     
  12. Kevin W.

    Kevin W. Registered User
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    No Dave as a member here i dont feel its up to me to do book keeping as you say. As a volunteer i know what its like, i have been a mod here before, i have a fb group and i am also involved in other volunteer duties. My thread is not about remembering or book keeping, its about how reports are made and handled. Harold Bain and Shutt have always repsonded to my reports and i dont understand why its such a problem to get a reply now. Only till i mentioned it did i get any replies.
     
  13. Kevin W.

    Kevin W. Registered User
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    Thank you Tom for your explanation.
     
  14. Tom McIntyre

    Tom McIntyre Technical Admin
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    To clarify how reporting is expected to work, if a member reports his own post to ask for help, he will almost always be advised of what was done unless it is minor and obvious like correcting a spelling error in a title.

    When others report a post, the member who made the post is notified of what has been done. There may be many members who reported the same post and there is no automatic mechanism to inform them about what was done.

    I do not consider reporting errors to be an obligation. I often ignore minor things that might be addressed because the cure may be worse than the injury. It is generally good that reports are invisible to the regular members. Otherwise it might start to look like a second grade classroom with all the children trying to find favor with the teacher by reporting each others misbehavior. (My wife taught second grade for 25 years :))
     
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  15. musicguy

    musicguy Moderator
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    I once did a group PM with 5-6 people who reported the same thing.


    I do think Tom explained it well.


    Rob
     
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  16. Kevin W.

    Kevin W. Registered User
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    Thanks Rob.
     
  17. musicguy

    musicguy Moderator
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    #17 musicguy, Feb 14, 2020
    Last edited: Feb 14, 2020
    I understand how you feel but I think it's not as bad as you think.
    You are someone who reports posts very regularly. Taking into account
    that you were a moderator and have been a long time member maybe
    when you ask us to move a post or thread to a different part of the forum
    we may just do it and not respond because it can be plainly seen that
    we fixed it. We do respond to the majority of reports that we get on
    a dailly or hourly basis.


    Rob
     
  18. Kevin W.

    Kevin W. Registered User
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    I went back and tried to find the one i reported, that did not hear back from a mod. I could not find it. Thanks for your reply Rob.
     
  19. shutterbug

    shutterbug Moderator
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    At the top of every forum, there's a "contact moderator" banner. If you are not sure what was done with a reported post, you can ask the forum moderator and he'll be able to track it down for you.
     
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  20. Kevin W.

    Kevin W. Registered User
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    Apr 11, 2002
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    Thanks Shutt.
     

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