eBay stupid delivery times

Discussion in 'Member News and Views' started by Omexa, Nov 25, 2017.

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  1. Omexa

    Omexa Registered User
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    Feb 28, 2010
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    Hi, I recently sold a Waltham 6 size Pocket Watch to a person in Portugal. I have received a Non Delivery claim from the person that I sold it to. eBay stupidly had a delivery time of 10 Days. I received nothing from the buyer, just a claim. My money has now been frozen in my PayPal account. I am not pleased, it takes about 10 to 14 days to just get to Sydney from Darwin, let alone Portugal. Maybe by Concorde. I was using eBay Australia. Another problem is that they give delivery dates before the item has been posted. I purchased a movement recently and it had a delivery date of arrival to me before the seller had posted it! Regards Ray
     
  2. richiec

    richiec Registered User
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    Any tracking you can access?
     
  3. Omexa

    Omexa Registered User
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    I was informed that tracking was not available at the Post Office. It does not matter, it could not have got there in such a short time, 13 days. I still have not had any communication from the buyer I have sent him 6 messages and no answer. I have now reported him to eBay. Regards Ray
     
  4. shutterbug

    shutterbug Moderator
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    I'd tell the buyer to give it 2 weeks. It's always a good idea to buy the option that the recipient has to sign for it.
     
  5. Omexa

    Omexa Registered User
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    Hi, the option to sign for it is too expensive on a cheap item; people will not pay for it. Australia post is very expensive compared to other Countries.
     
  6. Omexa

    Omexa Registered User
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    The purchaser sent me a message that he did not want to do bad things to people and he only wanted to ask a question. eBay has no connection with Australia Post and the software just puts in a delivery date. They even put in a delivery date before it has been posted! This has happened to me on a number of times with my purchases. It has just come to a happy end; the hold on my PayPal money has now been lifted. The Pocket Watch arrived in Portugal. Regards Ray
     
  7. Jerry Treiman

    Jerry Treiman Registered User
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    Glad to hear some good news.
     
  8. new2clocks

    new2clocks Registered User
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    Ray,

    In the future, when you sell to an out of country purchaser, you can possibly add a disclaimer in your communication with the purchaser to the effect that, based on your experience, e-bay and Australian Post's estimated delivery times are too optimistic. Please allow at least xxxxx days for receipt of your purchase.

    With this disclaimer, you have done all you can to manage the purchaser's expectations for issues out of your control.

    Regards.
     
  9. Omexa

    Omexa Registered User
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    Hi new2clocks, I have already thought of your suggestion and I will be including it in all future listings. Regards Ray
     
  10. Omexa

    Omexa Registered User
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    Hi, the eBay Global Shipping is even worse, I just received a message from them telling me that my 37 size Waltham is almost there; I just checked up and it is in Hebron Kentucky. By no stretch of the imagination is it almost there? Regards Ray
     
  11. Allan C. Purcell

    Allan C. Purcell Registered User
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    Ray How do I find your stuff on E-bay??
     
  12. Steven Thornberry

    Steven Thornberry User Administrator
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    I think it best to conduct this exchange via PM/conversation and not in the open forum.
     
  13. Allan C. Purcell

    Allan C. Purcell Registered User
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