We ordered a clock. We received shards of glass and a frame. The seller packaged it so poorly, it is amazing the rest isn't worse. First question: how do I know what the dial was made of? I've been googling for days now, and some places refer to an enamel dial, some to porcelain, and some to reverse painted glass... which seems to be what ours was. But I'm not sure. It had an old paper backing behind it, and the shards have a thick layer of white that flakes off with the slightest touch. Also, the case arrived damaged and a top corner of the movement box (sorry for lack of terminology) is loose enough that I worry it would break if we actually hung it on the wall. Is this something worth repairing, or should we just get our money back and start looking for another one? Does anyone know where/how I can get the dial replaced?