Hi Chaps, Just a quick post... I am sure you guys may feel the same BUT... What gets me down are customers that have had their clocks for several months and then call me to say that its stopped and they would like me to take a look! When I eventually arrive I soon discover that they have caused it to stop by either moving it from the position I set it in or knocked it completely out of beat by catching the pendulum every time they have wound it! All the buyers have been told how to adjust to put back into beat but none of them seem able to do that without assistance! Its a really frustrating side of the job! Another moan ... Nearly every movement that I rebush is done correctly... i'd say 19/20 are a complete success! There is always one though that isn't! I know you chaps are experts in this job but I dare say that you too have the 'bad' times too? It tends to lower ones confidence when something doesn't turn out the way it should and even worse if lots of time has been spent and therefore wasted! Although, as Mark Kinsler rightly mentions, its not a waste of time when things go wrong. I guess we learn whatever the outcome maybe. I could keep adding to the list but I'll finish there!