Cazadero Crystals

I know several members on this board, including myself, have been wondering what was up with Cazadero Railroad Crystal Co. Bill White of Cazadero custom makes outstanding new PW crystals utilizing optical grade glass. I, along with others, have sent in $$/bezels/cases long ago and have been waiting for weeks, if not months. In my case 3 1/2 months. Definitely long enough to give me that queasy ripoff feeling.
Well I am happy to report to all concerned that orders are being filled as I finally received my bezels and cases back, expertly fitted with super nice glass. Included was a note of apology from Bill to his customers about the long delays, stating he had been swamped with crystal orders in the prior months. The backlog is being cleared up and he plans to make operational changes to ensure more timely deliveries. So was it worth the 3 month wait? You bet it was. Better than any original glass I've seen. Cazadero came along with a superior product people wanted, the word got out, and the man is just having a hard time keeping up with as he put it "an extremely dramatic increase in business". So for those still waiting, just hold on. You will get your orders back and I'm sure you won't be disappointed. It took awhile, but it was worth the long wait.

9-14-02 I would now like to state that it is not worth the long waiting headache and I recommend that anyone considering dealing with Cazedero read the following posts.
- Caveat Emptor -

Fred Van Krieken


[This message has been edited by Freddy (edited 07-28-2002).]

[This message has been edited by Freddy (edited 09-14-2002).]

I know several members on this board, including myself, have been wondering what was up with Cazadero Railroad Crystal Co. Bill White of Cazadero custom makes outstanding new PW crystals utilizing optical grade glass. I, along with others, have sent in $$/bezels/cases long ago and have been waiting for weeks, if not months. In my case 3 1/2 months. Definitely long enough to give me that queasy ripoff feeling.
Well I am happy to report to all concerned that orders are being filled as I finally received my bezels and cases back, expertly fitted with super nice glass. Included was a note of apology from Bill to his customers about the long delays, stating he had been swamped with crystal orders in the prior months. The backlog is being cleared up and he plans to make operational changes to ensure more timely deliveries. So was it worth the 3 month wait? You bet it was. Better than any original glass I've seen. Cazadero came along with a superior product people wanted, the word got out, and the man is just having a hard time keeping up with as he put it "an extremely dramatic increase in business". So for those still waiting, just hold on. You will get your orders back and I'm sure you won't be disappointed. It took awhile, but it was worth the long wait.

9-14-02 I would now like to state that it is not worth the long waiting headache and I recommend that anyone considering dealing with Cazedero read the following posts.
- Caveat Emptor -

Fred Van Krieken


[This message has been edited by Freddy (edited 07-28-2002).]

[This message has been edited by Freddy (edited 09-14-2002).]

Freddy,

Thanks for the update. This guy is no "dreamer" and I anticipate delivery of a full selection of the most popular sizes any day now and I promise everyone a full report.

Lindell

Thank-you Freddy, I appreciate the fact that you took the time to let us know ! I've got a couple bezels out there, myself.

I figured "backlog" was Bill's only problem, but it's nice to know for sure!

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Tommy
NAWCC #156317

[This message has been edited by Holt (edited 06-26-2002).]

[Mike Miller]

Freddy,

Thanks for the update. I also have an order for the 18S assortment that is about 3 months old. His product is so good that I'm not supprised that he suffers from a backlog.



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Mike Miller

NAWCC Member #154831

This is the third time I've dealt with Cazadero and I've always been very satisfied with Bill Whites work. The 3+ month wait was a bit disconcerting as he doesn't communicate to let you know what is going on. Hopefully he's working on getting delivery time down. Bottom line is he's running an honest business, the crystals look great, and eventually you will get your order back. I finally did and my watches look real nice with those new crystals.

Fred Van Krieken

I don't know Mr. White, and have never done any business with him, but it sounds like this is a case where he's built the proverbial "better mousetrap," and has been inundated with more "mice" than he ever could have imagined.

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Steve Maddox
President, NAWCC Chapter #62
North Little Rock, Arkansas

[Larry S]

I'm very happy for Bill. I can remember that nearly two years ago he was undiscovered. His turnaround time was quick then. He has no equal, and probably no competition. The price of his success is a long wait for us. :frown: If you want new glass crystals, he's the best.

[Mike Miller]

Hey Guys, I need some reassurance... It's been 4 months since I sent in a prepaid order for the 18S assortment. I have repeatedly emailed Bill just to find out if my money order made it... no responses. Has anyone heard anything lately?



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Mike Miller

NAWCC Member #154831

Yeah, kinda, he cashed the checks I sent him (one just this week), but I haven't heard from him, he's got a couple of my bezels ( had 'em for a few months) I guess I'll just keep my fingers crossed! I trust him!

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Tommy
NAWCC #156317