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  1. #1

    Default What's wrong with contributions being posted??

    I was surprised that the contributions gauge showed only $10 for the month, so I stuck another $10 in last week and it still hasn't been posted??

    Ralph

  2. #2

    Default Re: What's wrong with contributions being posted?? (By: Ralph)

    Quote Originally Posted by Ralph View Post
    I was surprised that the contributions gauge showed only $10 for the month, so I stuck another $10 in last week and it still hasn't been posted??

    Ralph
    I've done that before and it hasn't budged at all as far as I've noticed.
    Nick, lots to learn, late starter.

  3. #3
    Principal Administrator John Hubby's Avatar
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    Default Re: What's wrong with contributions being posted?? (By: Ralph)

    Quote Originally Posted by Ralph View Post
    I was surprised that the contributions gauge showed only $10 for the month, so I stuck another $10 in last week and it still hasn't been posted??

    Ralph
    Ralph, thanks for posting. There does appear to be a problem, I do know there were some changes at HQ regarding financial software so this may have something to do with that. Checking it out.

  4. #4
    Technical Admin Tom McIntyre's Avatar
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    Default Re: What's wrong with contributions being posted?? (By: John Hubby)

    It might be a problem with PayPal processing or the NAWCC account with PayPal. That is the only dependency. I will try to check it out. I was wondering why the donations were so low this month. The subscription service is working since I have gotten both membership and value subscriptions in the last couple of days.
    Tom McIntyre Click me.
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    you won't have anything to laugh at when you're old.
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  5. #5
    Technical Admin Tom McIntyre's Avatar
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    Default Re: What's wrong with contributions being posted?? (By: Tom McIntyre)

    The donations are all in the donations list but they have not been confirmed. I suspect the reason is that PayPal no longer supports sites without a proper security certificate. i.e. they use https to communicate back with us.

    This occurred on August 1st with one donation on 8/1 confirmed and after that no confirmations. The donations are going to the NAWCC and we do have the record of them. I could just confirm them all manually to catch up for now until we can address the certificate problem, but there may be some where the person did not complete the transaction with PayPal. I have no way of knowing if they were completed except by getting a list perhaps from the staff.

    I think maybe the NAWCC needs to invest in some security certificates for these sites.

    I decided to go ahead and confirm the donations. No great harm done if we did not get $20 from anonymous donors who were not logged in.
    Last edited by Tom McIntyre; 08-29-2016 at 08:03 PM. Reason: confirmed donations
    Tom McIntyre Click me.
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    you won't have anything to laugh at when you're old.
    Will Rogers

  6. #6

    Default Re: What's wrong with contributions being posted?? (By: Tom McIntyre)

    Thanks Tom. I was surprised so few were supporting the board. Glad to hear it's a process issue, not a donation issue.

    Regards, Ralph

  7. #7
    Registered user. Hemlock_Mike's Avatar
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    Default Re: What's wrong with contributions being posted?? (By: Ralph)

    I recently used PayPal and it was posted in a few days.
    Thanks for your help.
    Mike

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